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The Postal Service ranks as the fourth most trusted company — a two-point increase from 2011 and its highest company ranking since the survey’s inception by the premier privacy trust study in America. The same survey also named The Postal Service the ‘Most Trusted Government Agency for the 7th year in a row”*
The Ponemon Institute in its Most Trusted Companies for Privacy Study ranked the Postal Service as the fourth most trusted company of 704 entries from 25 industry sectors. The results show that customers regard the Postal Service as one of the best in keeping their information safe and secure.
“We are honored to be among the top five most trusted companies in the country. Our employees work hard each day to maintain that trust,” said Krista Finazzo, consumer advocate. “We know our customers depend on the security of the mail and they trust and expect the Postal Service to protect their privacy.”
Finazzo attributed the high ranking, in part; to the trusted relationship Americans have with letter carriers that deliver mail to every home and business. Despite the vast size of the Postal Service’s network and scope of operations, many customers know their letter carriers by name and see them as welcomed and trusted members of the local community they serve each day, she said.
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